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From the desk of Mike DeVito
In April I enjoyed seeing many of you during my trip to Asia, this time with Oscar Ruiz, president of Global Telecom Markets. When I visit Asia I’m always impressed by the optimism for significant growth in our business, and the future opportunities this represents for all of us. It is always very energizing for me to have some time with our valued customers and partners, to learn first hand about your thoughts on the market. During these private sessions, I came away with some interesting observations:
That maximizing your broadband deployment, be it fixed or mobile, continues to be a top focus for you, and one which comes with a number of business challenges. It was very rewarding for Oscar and me to hear such positive feedback from many of you regarding the value you'd realized from working with BT Telconsult, our consulting practice who draw on the global resources of BT Group to solve your broadband challenges.
There is significant interest in white-labelling BT's products and services rather than spending the time and money to develop your own. The timing is perfect, as we can now offer you white-labelled services from BT Global Services, BT’s international managed networked IT services business, as well the ones from our own GTM portfolio. For an example of a BTGS service now available to you, see the article "Award-winning BT Security Services boost interoperability portfolio" about BT Managed Security Services in this issue of Global Telecom News.
Your business is changing quickly. While you are pleased with the value of the conversations that you are having with our team, you'd like to see more resource to advance these discussions. I thank you for this feedback and I have what I think will be good news for you: In August I will be adding another member of my team based in Asia to work with you locally.
You told me that you'd like to see me more often. Again, I thank you for your feedback and will be acting on it with future trips already planned for North Asia in June, and South East Asia in July, where we'll be a sponsor at South East Asia Com in Kuala Lumpur, and where we hope to see many of you.
But perhaps most noteworthy was the very significant interest in BT's plans for IP Interoperability, and especially how we will position Ribbit, BT's innovative service development kit (SDK) within our IP Interoperability framework. It was clear to me both during my recent trip to Asia and during meetings I held with a number of you at last month's ITW event, that IP and IP Interoperability Services are of growing importance to the future of your businesses.
As you probably know, the global communications industry has initiated its transition from a C7/TDM to a SIP/IP interconnect model and many communications providers (CPs) have begun to interconnect their voice networks at the IP layer. This saves money, delivers feature-rich IP services such as high-definition voice, and enables other advanced services such as video calling which cannot be used on traditional TDM networks.
IP Interoperability therefore provides seamless integration between traditional TDM and IP-based infrastructures and, where possible, it eliminates SIP-TDM-SIP signalling mediation and trans-coding to allow CPs to exchange voice or video end to end across IP networks. This preserves value-added services for the benefit of subscribers.
Just as importantly, our IP Interoperability services are not just about voice, but represent a full Interoperability suite for the interconnection, management and billing of IP traffic. This allows communications providers to terminate voice or multimedia applications such as video, online gaming, online music, messaging, social networking and presence as well as a very wide range of business productivity applications anywhere in the world, over any network, to any device, with high quality levels.
In summary, our IP Interoperability services are designed to simplify the technical and commercial complexities of interoperating, leaving our Customers free to concentrate on meeting the needs of their end customers.
This issue of Global Telecom News includes the announcement of the global availability of our IP Exchange platform and an article about how IP Interoperability supports the development and provision of new value-added services. And the current issue of Connect-World carries an article that I was invited to write about IP interoperability and sustainability.
In addition, it is worth noting that our customers can benefit from the interface between BT's IP Exchange and Ribbit platforms to deliver rapid proof of concept, improved time to market and lower development costs for IP based applications and communications. Our unique Ribbit platform provides an open programming environment, applications, new developer communities, and development services that make it possible for carriers like you to derive new value from your current networks. For more information about Ribbit, see the article "Taking wholesale voice services to the next level".
Before I sign off, I'd like to call your attention to the interview that my colleague Erik Marell, BT Telconsult regional director for Southeast Asia, gave to conference producers IQPC Worldwide in connection with his speaking engagement at Next Generation Telecom Wholesale Asia in May. You can read the interview "Carriers have to do more than just invest in the network" on the conference website.
Erik plans to attend South East Asia Com with me. Do come down and see us.
And if there is anything I can do for you, don’t hesitate to get in touch with me.
Very best regards,
Mike
Mike DeVito
Vice President, BT Global Telecom Markets (GTM)
Americas and Asia Pacific
Biography
Mike DeVito is the Vice President for Global Telecom Markets (GTM) in the Americas and Asia Pacific. An executive in the BT Global Services (BTGS) division since April 2003, Mike has been with GTM since February 2006.
Previously based at BTGS headquarters in Brussels, Belgium, he played key roles in the management and growth of BT's multinational customer base in Europe.
In his 20+ years experience transforming global companies in the technology industry, Mike held a number of executive sales and general management positions with Equant, Qwest and MCI before joining BT. Mike has worked extensively across the Americas, Europe and Asia Pacific, including several multi-year professional assignments abroad.
A native of Vienna, Virginia, Mike holds a Bachelor of Science degree from Virginia Polytechnic Institute. He relaxes by spending time with his family, learning languages and studying world history.
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